[Your Name]
[Street Address], [City, State ZIP]
[Phone] · [email@example.com]
[Month DD, YYYY]
[Customer Service Department]
[Company Name]
[Street Address]
[City, State ZIP]
Subject: Refund request for order [number]
Dear [Name or Customer Service Team]:
I am requesting a refund for the purchase described below.
PURCHASE DETAILS
Item or service | [Product name, model, or service description] |
Order or invoice number | [Number] |
Purchase date | [Month DD, YYYY] |
Amount paid | $[0.00] |
Payment method | [Card type ending in 0000 / cash / check number] |
Purchased from | [Store location or website] |
ISSUE
[In two or three sentences, state what is wrong, when you noticed it, and any contact you have already had with the company, with dates and reference numbers.]
REQUESTED REMEDY
Please refund $[0.00] to [the original payment method] by [Month DD, YYYY]. [I returned the item on Month DD, YYYY, tracking number 0000. / I will return the item once you send a return label.] [This request is within your [30]-day return policy.]
Please confirm by [email or phone] when the refund has been issued.
Sincerely,
[Your Name]
ENCLOSURES
- Copy of receipt or order confirmation
- [Photos of the item or problem]
- [Copies of earlier correspondence]